AI Receptionist
Receptys.ai gives any clinic a 24/7 AI receptionist on WhatsApp and Telegram. It handles patient enquiries, books appointments, and captures every lead — automatically, with no extra staff.
Core Capability
A traditional receptionist answers calls and messages during business hours. An AI receptionist does the same — and more — around the clock. It is trained on your clinic's specific information: your services, pricing, opening hours, team, and FAQs. Every response it gives comes from that data, so patients always receive accurate information.
Beyond answering questions, it also functions as an automated clinic booking system — checking your live calendar, presenting available slots, confirming appointments, and queuing reminder sequences. All without a single staff member needing to be involved.
Enquiry Handling
Clinic enquiry automation removes the most repetitive part of front desk work. The AI handles every incoming patient message on WhatsApp and Telegram instantly — no delays, no missed messages, no staff time spent on routine questions.
Patients ask what treatments you offer, what they cost, and what to expect. The AI answers from your exact service menu every time.
When patients ask if you have slots this week, the AI checks your real calendar and responds with accurate options.
Questions about parking, how to prepare for a treatment, or what to bring are answered instantly from your configured FAQ list.
Booking Automation
The automated clinic booking system built into Receptys handles the full scheduling flow. When a patient is ready to book, the AI presents real available slots from your connected calendar, the patient selects a time, and the booking is confirmed immediately — with a confirmation message sent to the patient automatically.
Rescheduling and cancellations work the same way. Patients can manage their own appointments directly in the chat, and your calendar updates in real time. No phone tag, no manual calendar entries, no staff involvement.
Lead Capture
A clinic lead capture system prevents enquiries from going unanswered. Most clinics lose a significant share of potential patients to slow response times — particularly in the evenings and on weekends when staff are unavailable. Receptys responds to every message, at every hour, keeping patients engaged and guiding them toward a confirmed appointment.
When a patient messages at 10pm asking about a treatment, the AI responds immediately with accurate information and an offer to book. The patient books, receives a confirmation, and enters your calendar — all before your team arrives the next morning.
Channels
Patients do not use booking forms — they send messages. Receptys meets them on the platforms they already use.
Connect your WhatsApp Business account and let Receptys handle all incoming patient messages. Enquiries, bookings, reminders, and rescheduling — all within WhatsApp, with no staff needed.
WhatsApp booking for aesthetic clinics →Your clinic gets a dedicated Telegram bot that works as a full appointment booking chatbot — responding to patient messages, confirming bookings, and sending reminders 24/7.
Setup
Receptys was designed for clinic owners and managers — not developers. Full setup takes under 15 minutes and requires no technical knowledge.
Link your WhatsApp Business account or create a Telegram bot. Guided steps handle the entire connection.
Enter your services, pricing, hours, and FAQs. The AI is trained on your information immediately.
Activate the AI. Every incoming patient message is handled from that point forward — automatically.
Works for aesthetic clinics, dental practices, dermatology clinics, wellness centres, and more. See the AI receptionist for aesthetic clinics page for a clinic-specific overview.
FAQ
An automated clinic booking system handles the full appointment scheduling flow without staff involvement. When a patient messages your clinic on WhatsApp or Telegram, the system answers their enquiry, checks your live calendar, and confirms a booking — all automatically. Receptys.ai provides this as part of its AI receptionist platform.
Yes. Clinic enquiry automation is one of the core functions of an AI receptionist. It responds to incoming patient messages instantly — answering questions about services, pricing, and availability — without requiring any staff input. Every response is drawn from your actual clinic data, so the information is always accurate.
A clinic lead capture system intercepts patient enquiries on messaging channels before they go unanswered. When a patient messages outside business hours or when staff are busy, the AI responds immediately, keeps the patient engaged, and guides them toward booking an appointment. This prevents leads from going cold and being lost to competitors.
Yes — appointment booking chatbots are particularly effective for small clinics where front desk staff have limited capacity. A single-person clinic can use an AI receptionist to handle all incoming WhatsApp and Telegram messages automatically, freeing the owner or sole practitioner to focus entirely on patient care.
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